1. What age group are your toys suitable for?
Our toys are carefully selected for babies and toddlers, typically ranging from newborns to 3 years old. Each product description includes recommended age guidelines to help you choose the perfect toy for your little one.
2. Are your toys safe for babies?
Yes! Safety is our top priority. All our toys are made from non-toxic, baby-safe materials and meet international safety standards. Please always supervise playtime for infants and toddlers.
3. Do you offer free shipping?
We offer free standard shipping on all orders over $50. For orders under $50, shipping fees will be calculated at checkout based on your location.
4. How long will it take to receive my order?
Processing usually takes 1-3 business days, and delivery typically takes 7-14 business days, depending on your location. We’ll send you a tracking number once your order ships.
5. Can I track my order?
Absolutely! Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
6. Do you ship internationally?
At the moment, we only ship within [Pakistan]. We’re working on expanding our shipping options soon!
7. What is your return policy?
We offer a 7-day return policy. If you're not completely satisfied with your purchase, please contact us at [your support email] and we’ll guide you through the return process. Products must be unused and in original packaging.
8. What if my item arrives damaged or defective?
We’re so sorry! If your item arrives damaged or has any defects, please contact us within 7 days of receiving it. Send us a photo of the issue, and we’ll send you a replacement or offer a refund.
9. How can I contact customer support?
You can reach us anytime at [your support email] or through our Contact Us page. We typically respond within 24–48 hours.
10. Do you offer gift wrapping or gift messages?
Yes! You can add gift wrapping and a personal message during checkout. It’s perfect for birthdays, baby showers, or welcome-home gifts.